Hi,
I have installed v2.1.1.0 (Windows 10). It works well. The only problem I have is when I try to download photos from my cameras (Canon 5D iv and Canon 7D)
I set both cameras "Save to camera only". I can take photos, open Live View, change iso, aperture and speed, but when I need to download the photos, I click "Download photos", but no thumbnail or list of photos. The window just opens up, and I receive that message : error loading file list
I also tried to install v2.1.1.2, and disable the firewall, but It doesn't work. If I set "Save to PC only", or "Save to PC and Camera", it works well
Can you tell what might be the problem?
Regards
m
error loading file list - impossible to download photos
Re: error loading file list - impossible to download photos
Can you send me a log file (Menu=>Help=>Send log file)
Re: error loading file list - impossible to download photos
Hi
I've just sent the log file
I also realized that if I try to open the Download Photos Window from the Menu (Menu=>View=>Windows=>Download photos), it doesn't open
If i click on the icon, I can open the Windw, but with the "error loading file list" message
Regards
m
I've just sent the log file
I also realized that if I try to open the Download Photos Window from the Menu (Menu=>View=>Windows=>Download photos), it doesn't open
If i click on the icon, I can open the Windw, but with the "error loading file list" message
Regards
m
Re: error loading file list - impossible to download photos
Hi
Did you receive the log file? No way to fix this problem?
I am wondering if I'm the only one to face this problem with Canon cameras. Does anybody else use the "Save camera only" and then try to download the photos from cameras later?
m
Did you receive the log file? No way to fix this problem?
I am wondering if I'm the only one to face this problem with Canon cameras. Does anybody else use the "Save camera only" and then try to download the photos from cameras later?
m
Re: error loading file list - impossible to download photos
Hi,
I have just upgraded to the latetst version (digiCamControlsetup_2.1.2.0), Windows 10
Everythng works fine, but I still can't download photos from Canon Cameras. I click "Download Photos", but the programm says "error lading file list"
I send you the log file as an attachment, but this is the log I think describes the problem:
2020-01-29 11:51:08,741 [1]DEBUG DCC [(null)] - Window command received :DownloadPhotosWnd_Show
2020-01-29 11:51:09,197 [16]ERROR DCC [(null)] - Error loading file list
System.Exception: No memory card inserted
at CameraControl.Devices.Canon.CanonSDKBase.GetObjects(Object storageId, Boolean loadThumbs) in D:\devel\vs2010\CameraControl\CameraControl.Devices\Canon\CanonSDKBase.cs:line 1692
at CameraControl.windows.DownloadPhotosWnd.PopulateImageList() in D:\devel\vs2010\CameraControl\CameraControl\windows\DownloadPhotosWnd.xaml.cs:line 273
I have just upgraded to the latetst version (digiCamControlsetup_2.1.2.0), Windows 10
Everythng works fine, but I still can't download photos from Canon Cameras. I click "Download Photos", but the programm says "error lading file list"
I send you the log file as an attachment, but this is the log I think describes the problem:
2020-01-29 11:51:08,741 [1]DEBUG DCC [(null)] - Window command received :DownloadPhotosWnd_Show
2020-01-29 11:51:09,197 [16]ERROR DCC [(null)] - Error loading file list
System.Exception: No memory card inserted
at CameraControl.Devices.Canon.CanonSDKBase.GetObjects(Object storageId, Boolean loadThumbs) in D:\devel\vs2010\CameraControl\CameraControl.Devices\Canon\CanonSDKBase.cs:line 1692
at CameraControl.windows.DownloadPhotosWnd.PopulateImageList() in D:\devel\vs2010\CameraControl\CameraControl\windows\DownloadPhotosWnd.xaml.cs:line 273
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