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crashes at loading

Support and help for digiCamControl (no bug report)
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gg2
Posts: 3
Joined: Tue Aug 08, 2017 12:22 am

crashes at loading

Post by gg2 » Tue Aug 08, 2017 12:30 am

Hi,
just installed 2.0.72 on a Dell laptop running Win10Pro-64. Does not go beyond the loading stage.

Net Framework v4.0.30319 installed (part of default Win 10 installation).

Can someone point me in the right direction? Thanks

Log file attached.
Attachments
app.log
(4.42 KiB) Downloaded 15 times

crashes at loading

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gg2
Posts: 3
Joined: Tue Aug 08, 2017 12:22 am

Re: crashes at loading

Post by gg2 » Tue Aug 15, 2017 4:45 pm

I'd like to add that I was able to install and run DCC on my desktop, which also runs Win10Pro with the same version of Framework, so obviously my laptop is missing something. Does DCC need some other packages or libraries?

I include also this from Event Viewer, if it helps:
Application Error
Event ID: 1000
Faulting application name: CameraControl.exe, version: 2.0.72.0, time stamp: 0x58cd35f0
Faulting module name: mscorlib.ni.dll, version: 4.7.2102.0, time stamp: 0x59370fdb
Exception code: 0xc00000fd
Fault offset: 0x0042bf25
Faulting process id: 0x1ecc
Faulting application start time: 0x01d315369231f6d2
Faulting application path: C:\Program Files (x86)\digiCamControl\CameraControl.exe
Faulting module path: C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\f12799647dc4f4abd2f0f17790337f04\mscorlib.ni.dll
Report Id: 75d4af29-5f95-497a-b950-961e3669f28d
Faulting package full name:
Faulting package-relative application ID:


and the last App log:
app.log
(1.1 KiB) Downloaded 11 times
Thanks

gg2
Posts: 3
Joined: Tue Aug 08, 2017 12:22 am

Re: crashes at loading

Post by gg2 » Sat Aug 26, 2017 11:07 pm

Ideas or suggestions anyone?


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