Stuck at startup on Windows 10
Stuck at startup on Windows 10
I have downloaded the latest and several of the earlier versions and they all hang up when I click on the icon to start the program.
The round icon shows with "Loading...." under it but nothing ever happens...it just sits there. The .NET Framework is on my system...apparently it comes with Windows 10.
Also, it seems that Windows 10 does not have a separate Camera Codec...it is built in.
I am using a Nikon D7100....it works fine on my older laptop running Vista.
Any suggestions on what to try next?
The round icon shows with "Loading...." under it but nothing ever happens...it just sits there. The .NET Framework is on my system...apparently it comes with Windows 10.
Also, it seems that Windows 10 does not have a separate Camera Codec...it is built in.
I am using a Nikon D7100....it works fine on my older laptop running Vista.
Any suggestions on what to try next?
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- Posts: 684
- Joined: Sat Oct 03, 2015 7:57 pm
Re: Stuck at startup on Windows 10
Try to start the application without any USB device connected
Send me the log file, is located in c:\ProgramData\digiCamControl\Log\app.log
Send me the log file, is located in c:\ProgramData\digiCamControl\Log\app.log
Re: Stuck at startup on Windows 10
too many characters in the text...the system will not accept the log
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- Posts: 684
- Joined: Sat Oct 03, 2015 7:57 pm
Re: Stuck at startup on Windows 10
You can attache the file to the post
Re: Stuck at startup on Windows 10
I have attached the file from yesterday.
- Attachments
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- app.log
- (11.28 KiB) Downloaded 636 times
Re: Stuck at startup on Windows 10
Did the app.log give you any information regarding the problem with my situation?
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- Posts: 684
- Joined: Sat Oct 03, 2015 7:57 pm
Re: Stuck at startup on Windows 10
Try this version https://s3.amazonaws.com/download.digic ... 3.49.0.msi , and send the log again, i add extra debug info to see which action stop the loading
Before install uninstall the old version, and delete the c:\Program Files (x86)\digiCamControl and c:\ProgramData\digiCamControl\ folders
Before install uninstall the old version, and delete the c:\Program Files (x86)\digiCamControl and c:\ProgramData\digiCamControl\ folders
Re: Stuck at startup on Windows 10
OK, here is the latest app log.
Attached.
Attached.
- Attachments
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- app.log
- (1.34 KiB) Downloaded 619 times
Re: Stuck at startup on Windows 10
Did the latest log help you find out where the problem is?
Re: Stuck at startup on Windows 10
Any luck with the problem?...I would like to start using the software.
Thanks
Thanks