Report bugs and errors to the digiCamControl development team.
I have an HP Laptop running Windows 10 Professional 64bit. I had a very old version of Digicam working just fine and tried to upgrade to the version the software asked me to use, 18.104.22.168. Every time I try to run the program, it crashes. I see people posting logs, but not sure where they are getting them. I don't have anything related to logitech in my list of programs that I can uninstall. How can I debug the crash and what is the best older version to use? I see references to 22.214.171.124, but the sticky threads are 2 much older versions.
Crash BSOD trying on startup Windows 10 64bit
I tried everything I know how. I deleted the folder. Didn't help. Manually deleted every folder I could find and registry entries. Installed all the latest windows 10 64 bit updates. Re-installed. Still crashes. I see "kmode exception" in "clwvd.sys". Took a lot of effort to find the actual driver name, the writing is too small on the BSOD and it goes away after a few seconds. Looks like this is a driver for "Youcam", so I will research that. I'll try again. Is there are more stable version than 126.96.36.199?
It seems there is an issue with the webcam support code. Obviously, it shouldn't give a BSOD fo, even if there is an issue with 3rd party drivers. But now instead of crashing it just sits at the loading screen. It doesn't seem to be locked, task manager shows activity.
Hi can you check this version https://s3.amazonaws.com/download.digic ... .1.1.3.exe
Well, this version loaded right away. I was encouraged. But then I tried to change the theme to a dark one and it wouldn't change. So I exited the software and now it won't load at all. It doesn't even show a loading screen.
Nothing much works on this version other than it loads once. File/Exit won't work, you have to click the "x" in the upper right of the window. That leaves the software still loaded in memory. You have to manually terminate the process in task manager in order to load it again. So progress of a sort
I appreciate the help. I am a code myself so understand what is involved in writing good software. The .1.1.3 version you had me try seems to be hard coded to look to drive D. I don't have a drive D, but that error may be pointing to your development system and your C# settings source file. So this version does load, but does not allow me to do anything. I do NOT have a camera connected. I am just testing to see if I can get the software to run and execute functions that don't require the camera. I see null reference exceptions. Here is the pertinent portion of the log:
Code: Select all
2019-11-26 19:07:29,266 DEBUG DCC [(null)] - Init : _pipeServer 2019-11-26 19:07:30,951 DEBUG DCC [(null)] - Error find photo session System.NullReferenceException: Object reference not set to an instance of an object. at CameraControl.Core.Classes.Settings.<>c__DisplayClass358_0.<GetSession>b__0(PhotoSession photoSession) in D:\devel\vs2010\CameraControl\CameraControl.Core\Classes\Settings.cs:line 1380 at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1 source, Func`2 predicate) at CameraControl.Core.Classes.Settings.GetSession(String name) in D:\devel\vs2010\CameraControl\CameraControl.Core\Classes\Settings.cs:line 1380 2019-11-26 19:07:31,181 DEBUG DCC [(null)] - Logo file not foundC:\Program Files (x86)\digiCamControl\Plugins\CameraControl.Plugins\logo.png 2019-11-26 19:07:31,184 DEBUG DCC [(null)] - Loading plugin dll: C:\Program Files (x86)\digiCamControl\Plugins\CameraControl.Plugins\CameraControl.Plugins.dll 2019-11-26 19:07:33,395 DEBUG DCC [(null)] - Loading plugin dll: C:\Program Files (x86)\digiCamControl\Plugins\Plugin.DeviceControlBox\Plugin.DeviceControlBox.dll 2019-11-26 19:07:34,382 ERROR DCC [(null)] - Error to load plugins System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.NullReferenceException: Object reference not set to an instance of an object. at CameraControl.ViewModel.CameraPropertyViewModel.Init() in D:\devel\vs2010\CameraControl\CameraControl\ViewModel\CameraPropertyViewModel.cs:line 61 at CameraControl.ViewModel.CameraPropertyViewModel..ctor() in D:\devel\vs2010\CameraControl\CameraControl\ViewModel\CameraPropertyViewModel.cs:line 52