Version 2.1.0.0 Failed

Support and help for digiCamControl (no bug report)
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hgoldman
Posts: 1
Joined: Sun Aug 05, 2018 7:38 pm

Version 2.1.0.0 Failed

Post by hgoldman » Sun Aug 05, 2018 8:02 pm

I have been using version 2.0.74.0 for 7-8 months. It does what I need. I finally gave in to the upgrade dialog that pops up EVERY time I open the software and downloaded 2.1.0.0.

I run Win 7 Pro 64 bit on an HP laptop.

I installed 2.1.0.0 and tried opening the software. Immediate BSD (Blue Screen of Death.) Rebooted in Safe Mode and looked around. No damage I could see. Rebooted and tried the Uninstall. Uninstall failed. Now I am stuck. I can't remove the newer version and I can't reinstall the older version (says there is a newer version present.)

I am currently trying to clean the registry of all references to DigiCam so MAYBE I can go back to 2.0.74.0. Hundreds of registry references to remove.

Some help would be great. I like the software and use it frequently for product pictures.

Version 2.1.0.0 Failed

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Segref
Posts: 6
Joined: Sat Aug 18, 2018 10:19 am

Re: Version 2.1.0.0 Failed

Post by Segref » Sat Aug 18, 2018 10:51 am

I had a similar problem with a Win7 laptop. Deleted all references in the registry but still unable to get the older version to run.
I have posted more detail in "Stable Version" thread.

Duka Istvan
Posts: 614
Joined: Sat Oct 03, 2015 7:57 pm

Re: Version 2.1.0.0 Failed

Post by Duka Istvan » Sat Aug 18, 2018 11:40 am


w00dw0rker
Posts: 1
Joined: Fri Sep 14, 2018 3:58 am

Re: Version 2.1.0.0 Failed

Post by w00dw0rker » Fri Sep 14, 2018 4:07 am

Tried the .msi file recommended with no luck.
Sometimes I get the BSD, & other times it won't proceed beyond the splash screen.
app.log
app.log
(4.14 KiB) Downloaded 2 times

Duka Istvan
Posts: 614
Joined: Sat Oct 03, 2015 7:57 pm

Re: Version 2.1.0.0 Failed

Post by Duka Istvan » Fri Sep 14, 2018 11:30 am

Try manually to delete the c:\ProgramData\digiCamControl folder


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