I have a Nikon D500 that when I use LV in digiCamControl my remote shutter release button no longer works. It works fine not in LV. Also if I disconnect from the PC and use LV on the camera the remote shutter works.
I found an option to use External Remote which I clicked on but I believe that might be for something different.
Support and help for digiCamControl (no bug report)
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D500 Live View Remote Shutter Release doesn't work