Hello,
Lately (since Windows 11?) the software always crashes in about the first 30 minutes when I'm using it and when a photo is taken and transferred to a map on the harddrive of the laptop. The software freezes or crashes so I have to restart it multiple times. I also try to restart the laptop a few times in order to try to solve it. But that doesn't solve anything. Then after about 30 minutes of crashing and retrying it suddenly starts working. I've no idea why it suddenly starts to work after that time.
Is this a known problem?
thx
Wim
Software crashes when transferring photo to laptop
Re: Software crashes when transferring photo to laptop
Please upload your log file from c:\ProgramData\digiCamControl\Log\app.log
Re: Software crashes when transferring photo to laptop
You can find the log files in attachment.
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- Logs.zip
- (240.34 KiB) Downloaded 451 times
Re: Software crashes when transferring photo to laptop
Please try this version https://www.dropbox.com/s/5nt9sdwlcqy5q ... 6.exe?dl=0 and send me your log file again
Re: Software crashes when transferring photo to laptop
That version doesn't do anything on the latest version of Windows 11 (22H2). When I start the exe, a popup appaers and is asking: "Do you want to allow this app from an unknown publisher to make changes to your device?". Then I press "Yes" and nothing happens anymore.
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- Schermafbeelding 2022-10-06 181933.png (21.29 KiB) Viewed 4660 times
Re: Software crashes when transferring photo to laptop
In event viewer there's a file load exception, see attachment
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- fileloadexception.txt
- (6.62 KiB) Downloaded 453 times
Re: Software crashes when transferring photo to laptop
Seems i forgot to include in installer some files.. Try this https://www.dropbox.com/s/6jwt389v53pn4 ... 7.exe?dl=0
Re: Software crashes when transferring photo to laptop
This version works! I'll try to take some pictures with it in the next few days.
Re: Software crashes when transferring photo to laptop
In attachment the new log file. Now it seems to start well, but after a few photos errors start to occur.
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- app.log
- (97.33 KiB) Downloaded 422 times