Digicam crashing while tethered with Windows 11  [SOLVED]

Support and help for digiCamControl (no bug report)
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Jack@the-rop.com
Posts: 4
Joined: Wed Dec 13, 2023 7:03 pm

Digicam crashing while tethered with Windows 11  [SOLVED]

Post by Jack@the-rop.com » Wed Dec 13, 2023 7:13 pm

Hi,

I have been using digicam to control my photobooths for years without much issue. I have recently started using a new Windows 11 laptop in one of my booths. Digicam seems to crash and close after the second photo is taken. I have tried previous versions of the software but no luck.

Has anyone come across this before? Any help would be appreciated. The photobooth is in a business and I would love to get it fixed ASAP.

Thanks!

Jack

Digicam crashing while tethered with Windows 11  [SOLVED]

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admin
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Re: Digicam crashing while tethered with Windows 11

Post by admin » Wed Dec 13, 2023 7:48 pm

Please upload your log file

Jack@the-rop.com
Posts: 4
Joined: Wed Dec 13, 2023 7:03 pm

Re: Digicam crashing while tethered with Windows 11

Post by Jack@the-rop.com » Wed Dec 13, 2023 9:16 pm

I have just uploaded it. Thanks for the quick reply.

Jack@the-rop.com
Posts: 4
Joined: Wed Dec 13, 2023 7:03 pm

Re: Digicam crashing while tethered with Windows 11

Post by Jack@the-rop.com » Wed Dec 13, 2023 9:50 pm

The log file is too large to upload to this forum. I have used the prompt within the software to upload it. Let me know if you have recieved.

Thanks.

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