Canon R6 Mark II issue

Support and help for digiCamControl (no bug report)
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alniceplace
Posts: 1
Joined: Wed Nov 06, 2024 10:09 pm

Canon R6 Mark II issue

Post by alniceplace » Wed Nov 06, 2024 10:26 pm

HI,

digiCamControl 2.1.6.0
Canon EOS R6 Mark II
Thinkpad T580
Connection through USB-C cable from camera to laptop.

I'm setting up a photobooth. Camera is on tripod with cheapo Amazon RF remote trigger connected to camera through dedicated side jack. Without the laptop connected, everything works perfectly. Users will be able to press the remote, smile and voilà.

I plug the camera in the laptop and start digiCamControl. It detects the camera upon loading, says "New camera is connected! Driver: Canon EOS R6m2".
Then the message goes away and nothing. No camera. The 4 first digiCamControl toolbar buttons are disabled. If I go to Camera/Refresh Camera List, nothing happens. Any clues?

There's a second issue and this is not the right forum, but I'm testing my luck anyway. When the camera is plugged through USB, the remote trigger doesn't seem to be detected and working anymore. The camera's back screen shows a white computer icon in the center of a black background. Any clues?

Thanks in advance for any feedback.

Canon R6 Mark II issue

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